View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000713 | T99X171.00 SKB Eagle | SW Issue | public | 2019-05-10 16:14 | 2019-05-22 11:52 |
| Reporter | Assigned To | (ALTech) SY Yoon | Due Date | ||
| Priority | normal | Severity | s2-severe | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0000713: Verify that BACK+CENTER triggers a bugreport on the device (Android 9.0 onwards). | ||||
| Description | Hi Mr Yoon, One test item in Smoke Test is "Send bug report key combination" (Please check attachment) We found that RCU do not support combination key of back+center. When we press both key, we just see one keyevent from log. Could you check with UEI about this issue. | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) Jewoo Lee , (SW) Jacky Chiang |
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2019-05-10 16:14 developer |
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Hi Jason, I checked it with UEI, Mr. Kim of UEI. To enter Bug Report mode, 1. Keep press BACK(IR) + OK for 3 seconds. Then LED blink once. I saw this log from console b'd as follows [ 2860.774137@0] --> skbrm_raw_event: id=0x03, size=5, data= 03 41 00 00 00 [ 2860.775504@0] key down 232 2. Keep press BACK(IR) + OK for 2 seconds more, then Start Bug Report.(I'm not sure that this step should be implemented in your side or not) Please keep in mind that BACK key is IR mode, so RCU should toward STB. |
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Mr Yoon, 1. The log you provided is only shown in BT mode, so I am not sure why you mention Back Key must be in IR mode. key down 232 is OK (CENTER) key. According to your test, when you pressed both keys, you only saw one key event. (OK key event). We didn't see both events. 2. it is not necessary for us to implement Bugreport feature, because it is original Android's design. (Please check attachment) Android Framework keep checking key down event of BACK key and CENTER key for Bugreport feature. We checked nvidia shield TV, it can detect 2 key down events when we press both key at the same time. For the Bugreport feature, I think Google will ask us for implementing combination key in both modes (IR mode and BT mode). Please check with UEI, can the RCU support sending 2 key down events at the same time when we press both keys. |
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Hi Jason and Mr Yoon, I verify bugreport function at version V15.502.20 is work. [Step] 1. pair RCU in BT mode 2. press [OK] and [Back] at the same time for 5 seconds 3. one message will display on notification panel |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2019-05-10 16:14 |
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New Issue | |
| 2019-05-10 16:14 |
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Status | new => assigned |
| 2019-05-10 16:14 |
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Assigned To | => (ALTech) SY Yoon |
| 2019-05-10 16:14 |
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File Added: bugreport.jpg | |
| 2019-05-10 16:14 |
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Issue Monitored: (ALTech) Jewoo Lee | |
| 2019-05-10 16:16 |
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Issue Monitored: (SW) Jacky Chiang | |
| 2019-05-13 09:18 | (ALTech) SY Yoon | Note Added: 0002491 | |
| 2019-05-13 09:19 | (ALTech) SY Yoon | Assigned To | (ALTech) SY Yoon => (SW) Jason Ling |
| 2019-05-13 10:17 |
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File Added: IMG_0755.jpg | |
| 2019-05-13 10:17 |
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Note Added: 0002492 | |
| 2019-05-13 10:17 |
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Assigned To | (SW) Jason Ling => (ALTech) SY Yoon |
| 2019-05-15 14:20 |
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File Added: bugreport-2.jpg | |
| 2019-05-15 14:20 |
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Note Added: 0002534 | |
| 2019-05-22 11:52 | (ALTech) SY Yoon | Status | assigned => closed |
| 2019-05-22 11:52 | (ALTech) SY Yoon | Resolution | open => fixed |

